Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

Will my info be deleted after a repair?

No, none of your information will be deleted during a repair.**

 

-The only time any information may be un-recoverable is if your device has been liquid damged and if so, data recovery is not 100% guaranteed.

– For any micro soldering repairs we perform, it is possible that you device may be unrepairable, and if this is the case then typically data would be non-accessable

**In very very rare cases we may need to restore the phone, causing it to remove the data since the last sync. As a precautionary measure, you may backup your device to iTunes and/or iCloud before bringing your device in for repair.

Is shipping really free?

Yes. We cover basic shipping for all local and international customers.

 

Do you sell iPhones,iPads,iPods,Laptops  and Virtual headsets?

Yes,  Merano FixGadget has an ongoing supply of devices/computers in stock. Our inventory changes daily so act fast!

For the current inventory of our items for sale please check out our lisitings: Online Store

Where is your shop located?

Merano FixGadget is located at

Flat 2, Block 2, 2nd Avenue,

off circular road, Elekahia Housing Estate,
Port Harcourt, Nigeria.

FAQ Second Version

How long does it take to ship my order and when will I receive them?

Answer: Depending on stock availability, we can ship out your order usually within 3 working days. For local address, Singpost takes 3 working days after we shipped out while the rest of the local courier services may take 1 – 2 working days.

Can customers self pick up at our store?

Answer: Yes. Simply indicate in the instruction box at the end of the check out process that you wish to self pick up and indicate the preferred store to pick up from.

What if I provide an incorrect address or contact number?

We can amend the contact details if he have not ship your order yet otherwise depending on the courier and custom, we may contact you via email (hopefully that is correct at least) for the correct information for a successful delivery. Failure to provide the correct the correct information may result in disposal of your order by the custom/courier which is non refundable.

What if I receive a damage item?

We take pride in our services and products and in the event should you receive a faulty item, you may contact us via e-mail to arrange for a refund. Upon acknowledgement, you may proceed to ship the item to us if the following conditions are met:

– We require items to be returned in their original packaging and in their original condition
– Used items cannot be returned unless due to manufacturing defect

Once we receive the item, we will then proceed to issue you a full refund

Who Should I to Contact if I Have Any Queries?

Flat 2, Block 2, 2nd Avenue,
off circular road, Elekahia Housing Estate,
Port Harcourt, Nigeria.

Email Address

Email: info@fixgadget.com.ng

AVAILABLE AT 9AM TO 6PM

+234 (0) 818 434 8843.

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